How we turn raw Customer Bug Reports into merged PRs with the Nora Software Factory

What it takes for a customer ticket nobody has picked up to fix itself.

Oct 21 • Meeraa Ramakrishnan and Tushar Amrit

3

2

Classifying Emails with Jev and the OpenAI Decisions API

Benchmarking the best decision models on our internal email classification datasets.

Oct 8 • Shrivu Shankar

4

2

September 2026

How we cut our coding-agent costs by 68% with prompt-based routing

How much model does a one-line fix actually need?

Sep 26 • Meeraa Ramakrishnan and Ritik Tyagi

2

1

August 2026

Friend or foe: teaching a model how to trust

How do you spot a threat that looks like a friend?

Aug 28 • Andrew Schloss and Meeraa Ramakrishnan

5

2

Agent Reliability Is a Distributed Systems Problem

From Kafka retries to durable workflows: how Abnormal rebuilt its agent platform to survive failure without losing progress

Aug 13 • Jethro Kuan and Priya Kamdar

8

1

July 2026

Make Every PR Prove Itself

How we review 200+ agent-written pull requests a day with conclusive proof and a custom testing harness.

Jul 31 • Michel Chatmajian

7

2

How We Made Multilingual Embeddings Work at 60,000 Queries a Second

At our scale, an embedding model has to be nearly free to run and still smart enough to be worth running. Here's how we got both.

Jul 20 • Udayan Sarin and Meeraa Ramakrishnan

7

2

May 2026

Nora, Our First Agent Employee

How a Slack bot grew into the agent platform that runs Abnormal.

May 4 • Abnormal AI and Shrivu Shankar

14

2

April 2026

Specs, Not Sprints

The playbook we use to ship products fast with AI.

Apr 20 • Abnormal AI and Rishi Kavikondala

13

1

Going to Market with Go-To-Market Engineering

Understanding the human component of AI transformation.

Apr 3 • Abnormal AI and Mickey

8

1

March 2026

Piecing the Puzzle of GTM Engineering

What is the team actually building?

Mar 16 • Abnormal AI and Mickey

5

1

GTM Engineering With AI, Abnormally

Why we choose to build in-house and how our AI development gets better with every project.

Mar 9 • Abnormal AI and Mickey

10

4